{"id":81,"date":"2014-09-04T15:38:02","date_gmt":"2014-09-04T15:38:02","guid":{"rendered":"http:\/\/kevinbennett.azurewebsites.net\/?page_id=81"},"modified":"2019-02-25T09:17:37","modified_gmt":"2019-02-25T15:17:37","slug":"resume","status":"publish","type":"page","link":"https:\/\/kevinbennett.net\/?page_id=81","title":{"rendered":"Resume"},"content":{"rendered":"

Printable Resume<\/span><\/a><\/span><\/span><\/p>\n

Kevin M. Bennett<\/strong><\/p>\n

341 SW Ascot Drive | Lee\u2019s Summit, MO 64082<\/p>\n

816.200.2160 | Kevin@bennett-technologies.com<\/a><\/p>\n

SUMMARY<\/h1>\n

Information Technology professional with 20+ years of experience in leadership with extensive knowledge within the information infrastructure and operations fields. Lead multiple projects in datacenter design, build-out and continues operations; ERP\/CRM system implementation, upgrades; and numerous Telecom with VOIP implementations. Supported large-scale IT environments with 10k+ local and remote users while supervising, mentoring and providing continues training to IT Staff.<\/p>\n

Areas of expertise, skill sets, and personal traits include:<\/p>\n\n\n\n\n\n\n\n\n\n
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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Security procedures<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 OS & System Administration<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Attention to Detail<\/p>\n<\/td>\n<\/tr>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Self-Starter<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Troubleshooting<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Team Leadership<\/p>\n<\/td>\n<\/tr>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 IT Budgeting<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Policy Development<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Problem Solving<\/p>\n<\/td>\n<\/tr>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ITIL Framework<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 DevOps \/ Automation<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mentoring<\/p>\n<\/td>\n<\/tr>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Project Planning<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Equipment Procurement<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Emerging Technology<\/p>\n<\/td>\n<\/tr>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Monitoring<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Highly Motivated\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Service Management<\/p>\n<\/td>\n<\/tr>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Oral\/Written Communication<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop Objectives, Milestones<\/p>\n<\/td>\n

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\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enterprise Environment<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

PROFESSIONAL EXPERIENCE<\/h1>\n

\u00a0<\/strong><\/p>\n

Epiq \u2013 Kansas City, KS\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2017 \u2013 present<\/strong><\/p>\n

Manager, Communications and Collaboration Teams<\/u><\/em><\/strong><\/p>\n

    \n
  • Managed o365 Migration and Exchange on Prem Solutions<\/li>\n
  • Maintained Forefront Identity Management Systems<\/li>\n
  • Provided Tier 3 Support for Virtual Systems and Applications<\/li>\n
  • Managed Cloud Solution with Microsoft Azure<\/li>\n
  • Architected and Managed Rollout of Several Cloud application solutions<\/li>\n
  • Assumed Responsibility as Team Lead for the Local Engineering team members<\/li>\n
  • Implemented Automation Processes to reduce error and increase efficiency<\/li>\n
  • Designed and implemented container implementation for high availability and reduced cost<\/li>\n<\/ul>\n

    \u00a0<\/strong><\/p>\n

    Epiq Systems \u2013 Kansas City, KS\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2016 \u2013 present<\/strong><\/p>\n

    Senior Systems Engineer<\/u><\/em><\/strong><\/p>\n

      \n
    • Managed o365 Migration and Exchange on Prem Solutions<\/li>\n
    • Maintained Forefront Identity Management Systems<\/li>\n
    • Provided Tier 3 Support for Virtual Systems and Applications<\/li>\n
    • Managed Cloud Solution with Microsoft Azure<\/li>\n
    • Architected and Managed Rollout of Several Cloud application solutions<\/li>\n
    • Assumed Responsibility as Team Lead for the Local Engineering team members<\/li>\n
    • Implemented Automation Processes to reduce error and increase efficiency<\/li>\n<\/ul>\n

      \u00a0<\/strong><\/p>\n

      Xceligent \u2013 Blue Springs, MO\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2014 \u2013 2016<\/strong><\/p>\n

      Director Technical Services<\/u><\/em><\/strong><\/p>\n

        \n
      • Managed Infrastructure, Service Desk and Security Teams<\/li>\n
      • Established procedures for all aspects of IT Operations<\/li>\n
      • Implemented OS upgrades to phase out Windows 2003<\/li>\n
      • Implemented new environments for server moves to AWS<\/li>\n
      • Managed Vendor Contacts, contracts and licensing<\/li>\n
      • Managed IT Budget<\/li>\n
      • Implemented Automation, Monitoring Solution, Change Management, Ticketing System, and Patch Management systems, all integrated.<\/li>\n
      • Redesigned Network and Firewalls for Security Best Practice<\/li>\n
      • Established Disaster Recovery Solution for Offsite De-dup and replication of all company data<\/li>\n
      • Coordinated and performed Security Audits and Pen tests for security and PCI compliance<\/li>\n<\/ul>\n

        \u00a0<\/strong><\/p>\n

        National Information Technology Center, OCIO, USDA \u2013 Kansas City, MO\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2013 \u2013 2014<\/strong><\/p>\n

        Lead Information Technology Specialist \u2013 Windows Systems Branch<\/u><\/em><\/strong><\/p>\n

          \n
        • Managed team of 11 system engineers on the operations and maintenance team<\/li>\n
        • Established new procedures for improving performance<\/li>\n
        • Coordinated large scale projects across multiple departments and agencies<\/li>\n
        • Created a productive team environment that focused on collaboration and knowledge sharing<\/li>\n
        • Troubleshoot and maintained 4000+ Windows Server Systems<\/li>\n
        • Improved Service Level Agreement (SLA) tracking and reporting; increased SLA in incident resolution<\/li>\n
        • Organized and managed after hours call schedule to increase responsiveness of teams<\/li>\n
        • Tier 3 System Engineer responsibilities on Windows Servers<\/li>\n
        • VMWare 4.0 through 5.0 Support for Virtual Servers<\/li>\n
        • Practiced ITIL methods and processes<\/li>\n
        • Participated in large scale Disaster Recovery exercises<\/li>\n<\/ul>\n

          \u00a0<\/p>\n

          Children\u2019s Hospital Association \u2013 Shawnee Mission, KS\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2011 \u2013 2013<\/strong><\/p>\n

          Systems Engineer\/SharePoint Developer<\/u><\/em><\/strong><\/p>\n

            \n
          • Upgraded SharePoint environment from version 2007 to 2010<\/li>\n
          • Worked with Hosted Companies for systems housed remotely<\/li>\n
          • Practiced DR processes and adjusted for changing environment<\/li>\n
          • Backups with NAS and Tape for offsite redundancy<\/li>\n
          • Supported and developed solutions for SharePoint 2010 Intranet and Extranet sites<\/li>\n
          • Designed and implemented several internal collaboration and external public facing sites<\/li>\n
          • Integrated active directory and servers with merged association domain<\/li>\n
          • Managed and upgraded Cisco Call Manager VoIP system<\/li>\n
          • Support Cisco Network routing and IronPort web and e-mail equipment<\/li>\n
          • Developed systems reporting and automation using PowerShell<\/li>\n
          • Managed VMware hosts and Guests<\/li>\n
          • Managed SAS, MS CRM and Great Plains servers<\/li>\n
          • Practiced ITIL methods and processes<\/li>\n<\/ul>\n

            \u00a0<\/p>\n

            ThyssenKrupp Access Corp \u2013 Grandview, MO\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2005 \u2013 2011<\/strong><\/p>\n

            IT Manager<\/u><\/em><\/strong><\/p>\n